TUSHAR LIMADA
- bhuj, India
- July 28, 2025
Results-driven Logistics and Operations Team Leader with over 5 years of proven experience in high-volume e-commerce and retail environments across India and the UK. Demonstrated expertise in last-mile delivery, dispatch management, team supervision, and cash-on-delivery (COD) reconciliation. Successfully led operational teams of 50+ personnel, overseeing 3,500–6,000 daily shipments while maintaining 90%+ delivery success rates, even during peak demand periods. Skilled in EOD reporting, inventory control, and compliance with audit standards. Currently contributing to retail operations at Tesco UK, enhancing customer service, stock management, and floor coordination. Adaptable, performance-focused, and now seeking to bring leadership and logistical acumen to a dynamic organization in Dubai.
Education
Completed training in Microsoft Office (Word, Excel, PowerPoint) and Tally ERP for basic accounting and data management. Gained practical skills to support business and finance tasks efficiently.
Completed a commerce degree with focus on accounting, statistics, and business management. Gained a basic understanding of finance, business operations, and data handling, which helped build a strong foundation for my career in logistics and team leadership.
Experience
• Boosted sales with effective merchandising techniques and promotional displays.
• Managed till operation, ensuring accuracy in all financial transactions.
• Provided excellent customer service by addressing queries and resolving complaints swiftly.
• Handled high-pressure situations efficiently during holiday seasons ensuring smooth operations throughout day.
• Collaborated effectively with team members to meet store targets.
• Worked as a Team Leader overseeing finance and operations for a high-volume last-mile delivery hub, ensuring daily execution of dispatches, returns, staffing, and process compliance.
• Managed 3,500–4,000 shipments per day, scaling up to 6,000+ shipments during peak festival seasons, while ensuring on-time performance and minimal operational disruptions.
• Consistently exceeded delivery conversion targets, achieving 90%+ success rates during peak periods, surpassing standard 80% benchmark through optimized routing and team performance.
• Conducted detailed root cause analysis of failed or rejected deliveries and implemented process improvements that significantly boosted delivery success rates and reduced complaints.
• Supervised daily Cash on Delivery (COD) transactions handling ₹10–15 lakhs/day, increasing to ₹50–60 lakhs during major sale events , with zero cash shortages and full reconciliation accuracy.
• Coordinated timely bank deposits, tracked COD settlements, and maintained accurate daily financial records , supporting finance audits and compliance requirements.
• Participated in internal audits across multiple hubs, ensuring adherence to operational and financial standards and contributing to inter-hub performance consistency.
• Produced and submitted daily End-of-Day (EOD) reports, ensuring data integrity and accuracy of operational and financial metrics.
• Streamlined warehouse operations, improving space utilization, inventory flow, and dispatch efficiency.
• Collaborated with cross-functional teams including warehouse staff, tech support, and finance to uphold service quality, reduce reverse logistics by 12%, and drive continuous improvement.
• Played a key role in driving performance improvements and standardizing operational processes across multiple locations, directly contributing to regional efficiency gains.
• Expert in prioritizing and managing shipments with Customer Promise Date (CPD) to ensure same-day delivery.