Are you passionate about delivering top-notch customer service in the aviation industry? The Emirates Group invites you to explore the exciting opportunity of becoming a Customer Sales and Service Agent and apply now to join our dedicated team in Dubai.
- Jobs Role: CUSTOMER SALES AND SERVICE AGENT Jobs in Dubai Apply Now
- Company: The Emirates Group
- Location: Dubai
- No. of Vacancies: 12
- Salary: AED 3000-5000 Per Month
- Country: UAE
As a Customer Sales and Service Agent at The Emirates Group, you will be a crucial part of our commitment to providing exceptional service to our passengers. You will assist customers with reservations, ticketing, inquiries, and more, ensuring a seamless and enjoyable travel experience.
Qualifications & Experience:
Qualifications and experience requirements for this role may include:
- Excellent communication and interpersonal skills.
- A passion for providing exceptional customer service.
- The ability to handle customer inquiries and issues professionally and efficiently.
- Knowledge of airline reservation and ticketing systems is an advantage.
- Adaptability to the fast-paced and dynamic aviation industry.
As a Customer Sales and Service Agent, your responsibilities may include:
- Assisting customers with travel-related inquiries, reservations, and ticketing.
- Providing timely and accurate information to customers through various communication channels.
- Ensuring passengers have a seamless check-in and boarding process.
- Resolving customer issues and concerns to their satisfaction.
- Collaborating with colleagues and other departments to meet customer needs.
Specific job requirements for this role will be detailed in the job listing. In general, candidates should:
- Possess excellent customer service skills and a customer-centric approach.
- Be able to work in shifts, including weekends and holidays.
- Adapt to the dynamic and ever-changing aviation environment.
- Share The Emirates Group’s commitment to excellence in customer service.
The Emirates Group offers a dynamic and multicultural work environment in the aviation industry. Customer Sales and Service Agents play a pivotal role in ensuring the satisfaction and safety of our passengers.
- Competitive compensation packages and benefits.
- Opportunities for career growth and advancement within the aviation sector.
- A commitment to providing world-class customer service and upholding the reputation of The Emirates Group.
- Training and development programs to enhance your customer service skills.
How to Apply:
To apply for the Customer Sales and Service Agent position at The Emirates Group in Dubai, please visit our official careers page or follow the application instructions provided in the job listing. Ensure you submit your resume and any other required documents.