Customer Service Advisor Jobs in UAE with Visa Sponsorship
Overview of the Role
Concentrix, a global leader in customer experience solutions, is offering opportunities for Customer Service Advisor positions in the UAE, with visa sponsorship available for eligible international candidates. This role is essential for providing high-quality customer service and support, resolving inquiries, and ensuring customer satisfaction. We are looking for individuals who are passionate about customer service, have excellent communication skills, and are committed to creating exceptional customer experiences. Concentrix values the diverse skills and perspectives that international talent brings and is committed to supporting visa sponsorship for qualified applicants.
Job Details
- Jobs Role: Customer Service Advisor Jobs in UAE with Visa Sponsorship
- Company: Concentrix
- Location: Dubai
- No of Vacancies: 2
- Salary: AED 3000 – AED 5000 per monthly
- Country: UAE
Education
- No degree certificate or diploma
Experience
- 1 year to less than 5 years
Key Responsibilities
As a Customer Service Advisor at Concentrix, your duties will include:
- Customer Interaction: Handling customer inquiries via phone, email, or chat, providing timely and accurate responses.
- Problem-Solving: Resolving customer issues efficiently, escalating complex cases to the relevant departments.
- Product and Service Knowledge: Staying informed about the company’s products and services to provide informed support to customers.
- Feedback Collection: Gathering customer feedback to improve service delivery and customer satisfaction.
- Record Keeping: Maintaining accurate records of customer interactions, transactions, and feedback.
Job Requirements
Ideal candidates should possess:
- Experience in Customer Service: Prior experience in a customer service role, preferably in a contact center environment.
- Strong Communication Skills: Excellent verbal and written communication skills, with proficiency in English.
- Problem-Solving Abilities: Aptitude for addressing customer issues and finding effective solutions.
- Computer Literacy: Familiarity with computer systems and software, including CRM tools.
- Eligibility for Visa Sponsorship: Meeting the criteria for a UK work visa if applying from overseas.
Benefits
Working as a Customer Service Advisor at Concentrix offers several benefits:
- Visa Sponsorship: For eligible international candidates, providing an opportunity to work in the UK.
- Competitive Salary: Attractive remuneration packages in line with industry standards.
- Training and Development: Comprehensive training and opportunities for professional development.
- Dynamic Work Environment: Working in a diverse and fast-paced environment.
- Supportive Team Culture: Being part of a team that values collaboration, innovation, and excellence in customer service.
How to Apply
To apply for Customer Service Advisor positions with visa sponsorship at Concentrix in the UAE, please visit the careers portal. Follow the application process, submitting your resume and any relevant documentation.
Conclusion
Concentrix offers a fantastic opportunity for Customer Service Advisors to join our team in the UK. We welcome both local and international candidates to apply, offering a chance to be part of a global company renowned for its commitment to exceptional customer service and employee development.